The scale of technology infrastructure has been changing over the last decade. Many companies that once had only a small number of servers now have extensive data centres with sophisticated servers. Network storage was practically non-existent in companies in the 1990s, but today it consumes several thousand euros in large technology organisations.

There are several good reasons for this expansion. Technology infrastructure is the foundation that makes possible applications related to transactional processes, the processing of customer information that provides market insights, or the support of analytical tools that help managers make decisions and communicate in complex organisations. In fact, infrastructure has made growth and increased productivity possible in recent years.

Despite this, some managers still think of technology infrastructure as a commodity. This is a mistake. It is true that some components, such as servers and storage, have often come to have this status. Even so, the right choices for a company's technology infrastructure are a source of added value for the organisation.

Benefits of good Technology Infrastructure management

There is strong evidence that the creative use of infrastructure has helped leading companies become more efficient, as well as redefine their business models and improve the customer experience. The sources of value from the right choice of technology infrastructure are countless:

Real-time data collection

Some insurance companies in the United Kingdom and the United States use GPS devices and sensors to obtain the speed of the car and even damage to the vehicle. In industry, the use of radio frequency identification (RFID) tags provides data on the route of goods along the supply chain, contributing to better inventory management. In both cases, technology infrastructure is indispensable for managing the sensors and other devices needed to collect information accurately and without major associated costs.

Large-scale analytics

Pharmaceutical and industrial companies have implemented low-cost computing networks that make it possible to develop and test substances and create products that would have been inconceivable a decade ago.

Customer experience

Interactions with customers have spread across new channels. Companies therefore need to be attentive to new customer touchpoints and be prepared to change and reorganise the way consumers come into contact with the brand. Only a company with a technology infrastructure that allows great flexibility, such as access to real-time data or to Business Intelligence platforms, can provide a good customer experience ahead of its competitors, in an innovative and effective way.

Employee productivity

Today, most company employees, such as managers, salespeople or technicians, do much of their work in front of a computer. Organisations should provide the appropriate technologies for employees to perform well, so that devices can enhance the work of these professionals.

Infrastructure is a key part of the company and should not be put on the back burner. When a company invests in good infrastructure, employee productivity increases and it becomes possible to collect real-time data, which helps make the organisation more flexible.

Openlimits wants to help you optimise your IT systems with a free hardware diagnosis. With this diagnosis you will find out:

   ✔ How robust your core infrastructure and network and security management are.

   ✔ Whether your backup systems meet legal requirements.

   ✔ The condition of the hardware in use.

   ✔ The health of end-user computing resources such as PCs, laptops and devices.

   ✔ Ways to improve system performance.

Written by:
Openlimits

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