Unified Communications (UC) is a system that organises, supervises and maximises all of your company's communication channels. The aim is to optimise business processes by controlling all the communication tools you use, integrating systems such as telephones, audio conferencing, online conferencing, email, video conferencing and others, while reducing implementation and maintenance costs.

 This type of communication is the ideal solution to the challenges inherent in the complexity of your company's communication. It is often said that around 70 to 80% of problems in companies are caused by communication failures. Preventing this from happening is one of the main purposes of implementing Unified Communications.

What sets your company apart from the competition is its human capital, processes and systems, but also the way the company communicates, both internally and externally. Traditional companies communicate by telephone, email, face-to-face meetings, fax and so on, but companies that pay closer attention to innovation communicate differently, with smart solutions. The way your company approaches technological progress is directly reflected in the way it communicates.

Implementing a Unified Communications system involves research, planning, work and training, but when it is done properly it produces surprising results. New technologies that make it possible to integrate databases and voice systems make tasks far more interesting and engage the people who use them.

This system ensures that communications take place quickly, which translates into a significant reduction in wasted time. It allows major improvements in your employees' productivity and efficiency, encouraging collaboration and mobility and allowing teams to add to or modify projects from anywhere. This technology also improves customer satisfaction by connecting people to the right resources and information, securely and efficiently.

 

Main Benefits of Unified Communications
 

✔ Cost Reduction: Video conference meetings become the alternative to face-to-face meetings, reducing travel costs. With UC you can communicate with the whole world through a simple and effective tool, needing only a device with an internet connection. In addition to lower travel costs, it also reduces the installation of individual applications, system maintenance and monitoring costs.

 

✔ Improved communication efficiency: Communication is increasingly essential, both internally with employees and externally with customers and all stakeholders, regardless of their geographical location or the means of communication used. By using a single communication platform you gain certain advantages, such as knowing at all times who is available to take your call. With unified communication, an employee will spend less time obtaining the information they need, as they can access a single, constantly updated platform.

 

✔ Greater security: Secure data storage is one of the great advantages of this system, which ensures that confidential information is seen only by its intended recipients. It also allows you to configure solutions for backing up and archiving data. It is a safe and simple way of ensuring that no information is lost.

 

✔ Greater productivity: By unifying all forms of communication on a single platform, it makes your employees' work easier. This technology creates a more integrated environment and brings employees closer together, allowing geographically separated teams to meet in high-quality online conferences or video conferences, so that distance does not become an obstacle to production.

 

Written by:
Openlimits

May 12, 2016 - 01:32:04

Utilizo o Software Primavera e gostaria de facturar mais rapido, no momento que preparo as encomendas no armazem através de leitura de codigos de Barra. Gostaria de saber que solução têm. Atentamente Duarte Santos

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